Transforming Customer Relationship Management
PCA is proud to partner with Salesforce, the world's number 1 CRM platform. We combine our expertise in technology and innovation to provide complete solutions for implementation, customization, and maintenance of Salesforce in large companies.
With Salesforce, your company has a robust and complete ecosystem to manage customer relationships strategically and efficiently. Key features include:
- Sales Cloud: Sales funnel automation, revenue forecasting, and data-driven insights to maximize conversions.
- Service Cloud: Omnichannel customer service management, integrating phone, email, chat, and social media.
- Marketing: Personalized campaign automation, intelligent segmentation, and engagement analysis.
- Commerce: E-commerce solution, providing unified and personalized shopping experiences.
- Analytics & Einstein AI: Applied artificial intelligence to predict trends, personalize interactions, and optimize business decisions.
- Integration & Customization: Integration with internal systems and platform customization to meet your company's specific demands.
The PCA has a team of experts that ensures effective system adoption, exploring the full potential of the platform — from sales and customer service automation to data analysis and artificial intelligence. Additionally, we provide ongoing support to keep your operation always efficient and up-to-date.
Regardless of the sector, PCA and Salesforce have adaptable solutions to boost your company. We operate in various areas, helping businesses become more agile, efficient, and prepared for the future.
With PCA and Salesforce your company elevates customer relationships to a new level, driving productivity and growth.
Transform your commercial management with the best solution on the market!
Personalize the customer journey, optimize sales processes, and offer high-quality omnichannel service.
Improve patient management, optimize communication between medical teams, and deliver personalized experiences.
Strengthen customer relationships, automate processes, and ensure regulatory compliance.
Manage distributors, suppliers, and customers with a 360° view of the value chain.
Track operations in real time, improve customer communication, and optimize order management.
Strengthen relationships with students and alumni, personalize communications, and manage enrollments efficiently.
Net Zero Cloud is a platform for managing all ESG data, connecting all areas of the company and automating ESG reporting.
Get a complete view of ESG data for the entire value chain on a single platform. This includes scope 1, 2, and 3 carbon emissions, energy use, waste and water use, and carbon credit allocations, as well as social and governance data—from both within your company and from companies and customers in your value chain.
- Integrate siloed data
- Automate data collection
- Simplify data management
Promote greater impact by using advanced analytics to make informed decisions.
- Use pre-built dashboards to track ESG metrics, identify gaps, and facilitate reporting.
- Set science-based targets and perform scenario analysis to find the best path to achieve your goals.
Accelerate ESG reporting with ready-made templates and Einstein AI.
- Start reporting with pre-built report builders aligned with global reporting frameworks, such as ESRS and GRI.
- Automate report creation with Einstein AI for report generation and evaluation.
Learn more about our products and services (pt-br only)
PCA is a company that works by enhancing our clients’ business processes, that is, always focusing on their core business. Combining our extensive industry experience in software and technological infrastructure to our productive capacity, we aim at helping our clients achieve their goals.
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contato@pca.com.br
Av. Paulista, 2028 - Conj. 111
11th Floor - PO Box 1222
Zip code: 01310-927
+55 11 2165-9600
São José do Rio Preto - SP / Brazil
Rua Santos Dumont, 79, Caixa Postal 235
CEP: 15013-100
+55 11 2165-9600
White Certified Hacker Rangers companies conduct engaging and positive cybersecurity awareness programs, encouraging behavioral change in both work and personal life. As a result, employees are knowledgeable about company policies and can actively prevent and report incidents.
© 2023 - PCA Engenharia de Software Ltda.